Embark on a rewarding journey as a Customer Service Specialist, where your main goal is to be a beacon of support and assistance. If you thrive on helping others and find joy in enhancing someone’s day, this position is designed for you.
What you will be doing: You’ll manage customer interactions through live chat, addressing support queries from existing customers and fielding sales questions from potential new ones, all hosted on business websites and social media platforms.
Requirements:
The ideal candidate can empathize with customers, maintain composure under pressure, and not internalize customer frustrations. These qualities are crucial in excelling at this role.
Contract length:
No fixed term.
Rate:
$35 per hour.
Skills/background needed:
- Must possess a device with internet access to manage social media and chat functions (Phone/Tablet/Laptop).
- Ability to work autonomously.
- Strong adherence to detailed instructions.
- At least 10 hours of availability per week.
- Reliable internet connection.
Hours per week:
10+ hours.
Location:
This role is fully remote and open globally, with a preference for candidates in the United States.
Customer service via chat is currently a rapidly expanding field worldwide.
Ready to start making a difference immediately? Apply today and transform your passion for helping into a lucrative remote role.